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Volunteer Engagement Training Program
The Volunteer Engagement Training Program, hosted by Volunteer Hampton Roads, is a comprehensive six-week training initiative designed to equip participants with the knowledge and skills essential for effectively engaging and managing volunteers. This program, developed by Points of Light, has been continuously updated to meet the evolving needs of organizations and volunteers.
Program Overview
The Volunteer Engagement Training Program is structured into six modules, each focusing on a key aspect of volunteer engagement.
Register for our next cohort or choose which trainings are most useful to you. *Participants only receive a certificate upon completion of all 6 sessions
Module 1: Establishing the Framework
When: 1/31/2025 | 9:30 am - 1:00 pm
Where: 101 W Main St, Suite 800, Norfolk
- Describe volunteerism and its role in civic life today.
- Apply a volunteer-centered framework to volunteer engagement.
- Identify elements of volunteer engagement.
- Explore barriers to and motivators for volunteer engagement.
Module 2: Planning for Volunteer Engagement
When: 2/14/2025 | 9:30 am - 1:00 pm
Where: 101 W Main St, Suite 800, Norfolk
- Describe the many steps of volunteer engagement.
- Learn how to conduct a Volunteer Engagement Assessment.
- Consider risk when deciding how to engage volunteers.
- Identify resources and support needed to effectively engage volunteers.
Module 3: Opportunities & Outreach
When: 2/28/2025 | 9:30 am - 1:00 pm
Where: 101 W Main St, Suite 800, Norfolk
- Examine trends in volunteerism and how they might inform opportunities and outreach.
- Develop position descriptions with a Volunteer Experience Lens.
- Explore targeted recruitment concepts and consider potential audiences.
- Develop an Outreach Strategy.
Module 4: Intake & Onboarding
When: 3/12/2025 | 9:30 am - 1:00 pm
Where: 101 W Main St, Suite 800, Norfolk
- Define techniques for screening, interviewing, and matching volunteers with positions.
- Describe the difference between and importance of orienting and training volunteers and staff.
- Design effective volunteer orientation.
- Assess training needs and design training to equip volunteers and staff.
Module 5: Supervision & Support
When: 3/28/2025 | 9:30 am - 1:00 pm
Where: 101 W Main St, Suite 800, Norfolk
- Articulate the benefits of supporting and supervising volunteers.
- Design and implement strategies for volunteer supervision and support.
- Explore causes of and options for addressing volunteer performance problems.
- Identify effective ways to reward and recognize volunteers.
Module 6: Evaluation
When: 4/11/2025 | 9:30 am - 1:00 pm
Where: 101 W Main St, Suite 800, Norfolk
- Build a foundation for evaluating volunteer engagement.
- Recognize the difference between Program Evaluation and Stakeholder Evaluation.
- Explore Impact Statements, Mutual Feedback, and Stakeholder Satisfaction Surveys to improve outcomes for volunteers, staff, and the organization as a whole.
Target Audience
This program is designed for anyone working with volunteers, including those involved in assessing volunteer needs, budgeting for volunteer programs, writing volunteer position descriptions, recruiting volunteers, managing volunteers, and stewarding relationships with volunteers.
Certification
Upon successful completion of all six modules, participants earn a certification in volunteer engagement, demonstrating their expertise in recruiting, managing, and retaining volunteers effectively.
Enroll now and join us in building a stronger, more engaged community through effective volunteer management!
CONNECT. EQUIP. MOBILIZE.